Cookies Policy | Raabet9 Casino

About cookies

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet and do not normally contain information that directly identifies you, such as your full name or residential address.

Some cookies are placed by Raabet9 Casino, while others may be placed by service providers that support website functionality, security, analytics, advertising or customer communications. These third-party providers may process information collected through their technologies in accordance with their own privacy notices and applicable requirements.

Cookies can be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The period for which a cookie remains active depends on its purpose and technical settings.

In addition to cookies, we may use related technologies such as pixels, tags, software development kits, local storage and similar tools. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed.

How we use cookies

Cookies help us provide a reliable, secure and more useful experience. Depending on the circumstances, we may use cookies for the following purposes:

To make the website function correctly, including account access, navigation, page loading and the delivery of requested services.
To remember choices you make, such as language, region, display preferences and cookie consent settings.
To maintain the security and integrity of the website, detect suspicious behaviour, prevent misuse and support fraud prevention measures.
To understand how visitors use the website, including which pages are viewed, how visitors move between pages and whether particular features are working as intended.
To measure the performance and effectiveness of website content, campaigns and communications.
To improve the design, content, functionality and accessibility of the website and related services.
To support responsible operation of online gaming services, including helping us apply relevant account, age, identity, security and safer gambling processes where appropriate.
To provide, personalise or measure marketing communications where this is permitted and where any required consent has been obtained.

Information collected through cookies may include your device type, browser type, operating system, approximate location, internet protocol address, referring pages, pages visited, visit times, clicks, session identifiers and preferences. We use this information in line with our Privacy Policy and do not use cookies to avoid our legal, security or responsible gambling obligations.

Essential cookies

Essential cookies are needed for core website functions. They may enable secure sign-in, account and session management, navigation, fraud prevention, consent management and other services that you request. If these cookies are disabled, some parts of the website may not operate correctly or may be unavailable. Essential cookies are generally used on the basis that they are necessary to provide the service you have requested or to support website security.

Preference and functionality cookies

Preference cookies remember information that makes your experience more convenient. For example, they may remember settings or choices made during a visit. Disabling these cookies may mean that you need to repeat certain selections each time you return to the website.

Analytics and performance cookies

Analytics cookies help us understand website traffic and usage. They can show us whether pages load properly, which features are used and where improvements may be needed. The information is generally reviewed in aggregated or statistical form, although a service provider may process technical identifiers in order to produce those reports.

Marketing cookies

Marketing cookies may be used to measure advertising activity, limit repeated advertisements or provide content that is more relevant to your interests. These cookies may be placed by advertising, campaign or social media partners. We will seek consent where required by applicable law, and you can withdraw or change your choices through the available cookie controls.

Your cookie choices

When you first visit the website, you may be shown a cookie banner or preference tool. Where available, you can use it to accept all cookies, reject non-essential cookies or select particular categories. Your choices may be stored in a cookie so that we do not ask you the same question every time you visit.

You can usually control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is saved. Instructions vary by browser and device, so you should check the relevant help or support information for the browser you use.

If you block or delete essential cookies, you may be unable to sign in, access parts of your account, use gaming features or complete certain transactions. Blocking non-essential cookies should not normally prevent access to basic website content, but some preferences may not be retained and certain features may work differently.

Changing your browser settings does not necessarily remove cookies that have already been placed on your device. You may need to delete existing cookies separately. If you use more than one browser or device, you may need to manage your preferences in each one. You can also revisit the website's cookie preference tool where it is provided.

Some services offer their own controls for managing interest-based advertising or similar technologies. We do not control every setting operated by third parties, and those settings may change. Your browser's privacy controls and the options provided on the website are the most direct ways to manage your choices for Raabet9 Casino.

Third parties, privacy and policy updates

We may work with service providers that process information on our behalf, including providers supporting hosting, website security, analytics, payment-related services, customer support, communications and marketing. These providers may use cookies or similar technologies to perform their services. Access to information should be limited to what is reasonably needed for the relevant purpose, subject to applicable privacy and security requirements.

Some third parties may process information outside Australia. Where this occurs, the handling of information is subject to applicable legal requirements and the safeguards described in our Privacy Policy. You should review the relevant third-party privacy information where you wish to understand how that provider handles data collected through its technology.

Cookies may be linked with information held in your account or with information about your use of our services when this is necessary for security, service delivery, measurement or another lawful purpose. We take reasonable steps to protect information from unauthorised access, loss, misuse, interference or disclosure. No online transmission or storage method can be guaranteed to be completely secure.

Our website may contain links to third-party websites or services. This Cookies Policy does not apply to those websites. Their operators may use cookies under their own policies and settings, and you should review their privacy information before using them.

We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, service providers, legal requirements or our practices. When we make a material change, we may provide notice through the website or the cookie preference tool. The updated version will apply from the date it is published unless a different date is stated.

If you have a question about this policy or want to raise a privacy or cookie-related concern, please use the customer support or contact options made available through the Raabet9 Casino website. Requests may be subject to reasonable verification so that we can protect account and personal information. For further information about the collection, use, disclosure and retention of personal information, please read our Privacy Policy.